Leading End-To-End Telecommunication Service Provider

Just some feedback to the work carried out by Value Services on my property yesterday. The job was to supply a new connection from the phone/internet pit to my house. The team arrived on time in the morning and after explaining to me what they are going to do, went straight into it. The job was done in a short amount of time and to my satisfaction. Everything was cleaned up and nothing was left behind. All the garden beds were reinstated and features put back into place. After the completion of the job, I was talked through the work they had done and asked if I was happy with it. The entire crew were very friendly and easy to talk to and I would have no issues at all to have them doing more work for me. Very big thank you to the entire team.

i recently had NBN issues at my home Sam and a team of guys from Value Services attended my property and sorted everything out very efficiently. They arrived promptly, kept me informed at all stages during the day. All the guys were very professional and I would like to commend them all for their excellent customer service.

I just wanted to provide feedback on the NBN work that was completed at my home on Wednesday. The team were amazing. Their work ethic and dedication were terrific. They were professional, hardworking, they left the site in great condition, and communicated with me before, during, and after the work really well. My thanks to Sam and his team. Also thanks to Sandy for his work leading upto Wednesday.
Well done

I want to thank Summit ( Sam) and team for the great work they did fixing my coax and setting up my house for cutover to NBN . This was not a simple process and requires some civil work .

The job was done well , promptly and efficiently . The customer management ( communication with me ) was impeccable .

I have heard a lot of bad stories about the NBN service and delivery and contractors etc . However this has been a stark contrast . If everything was like this , the NBN rollout would be a staggering success .
A 10/10 experience .

I would like to provide some positive feedback for Sam and his team for their assistance in getting my NBN connected. There were a variety of issues and in the end the lead in cable had to be fully replaced and relocated. Whilst there were issues along the way Sam was very good in organising everything and the boys that came to put the cable in left everything in good order as it was originally (paving etc).

I would like to take this opportunity to thank your entire team for the outstanding work you do. Sometimes it may go unmentioned, but please remember you all are amazing.

Your service in fixing my NBN issue at my premise over the last few weeks is a testament to the hard work you’re doing especially in these difficult but rewarding times.

I am still waiting for my service provider Internode to establish my connection but I am not concerned as I am confident it will be soon.

Once again, please take proud in the work you do cause you all are amazing.

A smile on one’s face is a smile on the face of the world

I would like to thank you, belatedly, for your wonderful crew who installed my NBN.  I have met them a number of times as NBN discussed how to do the work.  These guys were always professional and friendly.  When the day finally arrived and the NBN was installed, they turned up early and were very professional.  Everything has been left in good condition. I saw the men pulling up brick pavers and thought I would have a terrible time getting them back. However, the team re-laid the pavers and there is no sign of them having been moved.My husband and I were very impressed with their skill and work ethic.  Thank you very much again.

Hearty thanks from myself and my family for getting the NBN issue fixed. Sam and his team inspected the issue and initially quoted the work to be done only on 30th Dec. However, after understanding the impacts from my end and being a holiday period, he managed to get this work completed the same day and restore the internet connection.

Thanks again to this wonderful team and a happy new year 2020.

Hello, I am writing to commend a member of your staff. He came to my house today to install NBN. His name is Sawan (ID 49604).

I wanted to say how timely, efficient, polite and helpful he was. He explained everything really well, showed me what to do to get up and running with my Telstra modem. Nothing was too much trouble, he was an absolute delight. Especially given it’s a Friday afternoon, too. What an outstanding member of your team.